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Abstract
Objective: This study investigates the impact of investment in information technology (IT) on the financial performance of private sector banks in Mosul, addressing the strategic importance of IT in organizational development. Method: Employing a descriptive-analytical approach, data were collected through an electronic questionnaire distributed to employees in three private banks, covering the period from August 1 to October 18, 2024. The study relied on statistical analysis, including correlation and regression techniques, to test the hypothesized relationships between IT investment and financial performance. Results: The findings reveal a statistically significant impact of IT investment on financial performance, with a computed F-value of 8.648 exceeding the tabular value of 4.089 at a significance level of 0.05. The correlation coefficient (0.431) indicates a strong positive relationship between IT adoption and financial outcomes, emphasizing IT’s critical role in enhancing bank performance. Novelty: This research contributes to the ongoing discourse on IT and productivity by providing empirical evidence from a developing economy, specifically in the banking sector. It underscores the necessity of creating robust IT infrastructure and optimizing IT resources to improve financial performance, offering valuable insights for both practitioners and policymakers in leveraging technology for competitive advantage in dynamic financial environments.
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References
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. Zeid and O. Boudraa, “Islamic Financial Technology and the Need for Innovation,” Al-Ijtihad J. Legal Econ. Stud., vol. 7, no. 3, 2018.
. M. Alqama and Y. Saehi, “The Role of Financial Technology in Supporting the Financial and Banking Services Sector,” J. Ijtihad Legal Econ. Stud., vol. 7, no. 3, 2018.
. S. Qadri, “The Impact of Information Technology on Improving Human Resources in the Algerian Institution,” Master’s Thesis, Dept. Sociology of Human Resour. Dev. and Mgmt., Oum El Bouaghi Univ., vol. IV, Forty-eighth ed., 2017–2018.
. Hassana, Management and Evaluation of Job Performance Between Theory and Practice, Amman, Jordan: Dar Jarir Publ. Distrib., 2013.
. N. Monsef, “The Role of Electronic Exchange in Improving Performance in Commercial Banks,” Master’s Thesis, Fac. Econ., Commercial and Mgmt. Sci., Oum El Bouaghi Univ., Algeria, 2016.
. T. M. S. Al-Aghwat, “The Role of Financial Indicators in Evaluating the Financial Performance of the Arab Potash Company,” Master’s Thesis, Isra Univ., Jordan, 2015.
. A. A. Shoman, “Diagnosis and Analysis of the Reality of Financial Management in Private Hospitals in Baghdad,” Higher Diploma Research, Coll. Admin. and Econ., Univ. Baghdad, unpublished, 2006.
. T. Taha, Banking Management and Banking Information Systems, Alexandria, Egypt: El Haramain Computer, [Year not specified].
. A. Shalal, “The Impact of the Elements of the Banks Performance Evaluation Model CAMELS on the Credit Risks Faced by Jordanian Banks Listed on the Amman Stock Exchange 2005–2015,” Master’s Thesis, Fac. Bus. and Fin. Admin., Al al-Bayt Univ., 2017.
. E.-D. M. Y. Omar and M. A.-H. Al-Jili, “The Role of Corporate Governance Principles in Improving Financial Performance in Sudanese Banks (A Field Study),” Egypt Magazine, no. 34, Al-Batana Univ., Fac. Admin. and Econ. Sci., Dept. Accounting and Fin. Mgmt., [Year not specified].
. S. Masoudi, “Evaluation of the Financial Performance of Banks—A Case Study of the BAN and CPA Agencies in the Valley for the Period 2009–2012,” Master’s Thesis, Fac. Econ., Commercial and Mgmt. Sci., Martyr Hama Lakhdar Univ., 2015.
. S. Nasser, Banking Management, 1st ed., Amman, Jordan: Dar Al-Moataz Publ. Distrib., 2019.
. K. J. Al-Daami and H. Z. H. Al-Tamimi, “The Impact of Information Technology on Banking Performance: An Applied Study in the Arab Jordanian Corporation Bank,” J. Fin. Account. Sci., 2022.
. Foreign References
. O. K. Agbolade, “Information and Communication Technology and Banks Profitability in Nigeria,” Aust. J. Bus. Mgmt. Res., vol. 1, no. 4, pp. 102–107, 2011.
. O. Binuyo and R. A. Aregbeshola, “The Impact of Information and Communication Technology (ICT) on Commercial Bank Performance: Evidence from South Africa,” Probl. Perspect. Manage., vol. 12, no. 3, 2014.
. R. E. Freeman, A Stakeholder Approach to Strategic Management, [Year not specified].
. M. Mokaya and A. Jagongo, “The Effect of Ownership Structure on the Financial Performance of Firms Listed at the Nairobi Securities Exchange,” Int. J. Finance Account., vol. 4, no. 11, 2015.
. N. M. Nneka, A. I. Ayokanmi, and O. E. Rotimi, “Effect of Investment in Information and Communication Technology on Financial Performance of Listed Insurance Companies in Nigeria,” J. Econ. Allied Res., vol. 4, no. 3, 2020.
. M. Romney and P. Steinbart, Accounting Information Systems, 9th ed., [Location not specified]: [Publisher not specified], 2003.
. K. Saeed and R. Bampton, “The Impact of Information and Communication Technology on the Performance of Libyan Banks,” J. WEI Bus. Econ., vol. 2, no. 3, Dec. 2013.